Prescription Ordering Line - an easy way to request your repeat medication
Repeat prescritions can now be ordered py telephone through the Prescription Ordering Line, a local NHS service. The ordering line is open between 09.00 and 17.00, Monday - Friday (excluding Bank Holidays). Call them on 0300 421 1215
If you are not already registered as a user of patient online services, you will need to provide the surgery with 2 forms of ID one of which should be photo ID and the other confirmation of your address (utility bill)
If you are on long-term medication, repeat prescriptions will be issued at your doctor’s discretion without needing an appointment.
Please deliver your computerised treatment list by hand with the items required ticked or send it to the surgery by post together with a stamped, addressed envelope.
Alternatively register for our online services and order via the link at the top of this page.
We also recommend that you register with your usual pharmacy for electronic prescribing as this negates the need for having to come to the surgery to collect your prescriptions.
- Because of the significant volume of repeat prescriptions that we have to process on a daily basis, please allow at least 3 full working days for your prescription to be ready.
- Please do not ask your doctor for a repeat prescription during an appointment.
- Please make use of the new repeat prescribing arrangements that can be set up with your chemist.
- Prescriptions may be collected after 2.00pm only
New prescribing policy issued by Cloucestershire Clinical Commissioning Group
Please note that a new prescribing policy has been implemented by NHS Gloucestershire following guidelines issued by NHS England: a range of medicines that are available to buy over the counter from pharmacies and supermarkets will no longer be routinely prescribed by GP surgeries. These are medicines associated with a number of minor, short term conditions, which either get better by themselves or you can treat yourself. For more information, please see the letter from NHS Gloucestershire. We are unfortunately not able to sell these items through our dispensary.
To find out which chemist is on duty at weekends or bank holidays, check with the surgery, in your local newspaper, in the window of your local chemist or online.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.