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Practice Management

Philip Tagg

Together with Adam Beard, Philip is responsible for the overall management of the practice. He will deal with queries of a non-clinical nature and would encourage your comments and criticisms regarding the practice that may help us improve our service to you.

Mr Adam Beard

Together with Philip Tagg, Adam is responsible for the overall management of the practice. he joined The College YArd and Highnam Surgery in 2016, having previously worked as a practice manager in Stroud for 14 years.


Steve Faulkner

IT Administrator

Rachael Butt-Whitmore

QOF Admin

Mandie Heyden

Summariser and Occ Health Admin

Emma Lee

Emma undertakes a variety of administrative tasks, each vital to the smooth running of the practice


Sandra King

Sandra is our lead receptionist and is currently busy integrating the teams and processes across our three sites.

Deborah Doherty
Janet Morgan
Julie Edmonds
Carly Lawrence
Bernie Jones
Daphne Faulkner
Nicola Shilton
Liz Stephens
Melissa Wild

Our receptionists are there to help you. They may ask the nature of your problem so that we can assist you in the most appropriate way. Like all members of the practice they will treat all information with the strictest confidentiality.

The work of a doctor’s receptionist is exceptionally important as they are often the first person you speak to about your problem.  They have a very difficult role, trying to encourage patients to give them information they require, whilst maintaining and working within the practice rules.

Liz Croft
Becky Parsons


Sylvia Morgan
Jill Fletcher
Carol Goodwin

Carol is responsible for referrals, insurance reports, letters and other administrative duties.

Nikky Moore

Nikky's main task is the typing and processing of referral letters.

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